All your questions about bk68 answered here

If your connection drops, most games resume from exactly where they left off. Our server saves your game state, so when you log back in you will see the round result. If you do not see a result for a round, let us know via live chat and we will verify it from the server logs.

On Android Chrome, go to the three-dot menu and select "Settings → Privacy and security → Clear browsing data", then tick Cached images and Cookies and delete them. On iPhone, use "Settings → Safari → Clear History and Website Data" for Safari. After clearing the cache, reopen bk68 — page loading will be noticeably faster.

Yes. On Android, open bk68.bar in Chrome, then tap "Add to Home screen" from the three-dot menu. On iPhone, tap the Share button in Safari and choose "Add to Home Screen". After that you can go straight to the site from the icon just like an app — no separate download needed.

bk68 runs on any modern mobile or tablet — Android 8 or above and iOS 13 or above. Chrome, Firefox, Safari, and Samsung Internet are fully supported. On desktop it also works smoothly on all major browsers on Windows, macOS, and Linux. Keep your browser updated to the latest version for the best experience.

First make sure your username and password are entered correctly and that Caps Lock is off. Then clear your browser cache and try again. If the problem continues, use the "Forgot Password" option. If none of these work, contact us via 24/7 live chat or at [email protected].

After logging in, go to the Profile or Account Settings section, where you will find the option to edit your personal information. Some changes may require identity verification. Once verification is complete, the new information will be saved. If you have trouble making a change, let the support team know and they will assist you.

On the login page, click the "Forgot Password" link. Enter your registered email or phone number — an OTP or reset link will be sent to you. Use that code or link to create a new password. Keep your new password at least 8 characters long and do not use it anywhere else.

Yes, your account can be accessed from any device through a browser — just use the same username and password. For security, an OTP verification may be required the first time you log in from a new device. It is good practice to log out on old devices, especially shared ones.

If a match is incomplete due to rain or officially declared a "No Result", the bet is generally voided and the full stake is returned to your account. However, if a result is determined by the DLS method, that result is treated as final. Check the terms and conditions in the betting section for the rules on specific markets.

Decimal odds show the total amount you get back for every ৳1 staked. For example: if Bangladesh's odds are 2.50 in a Bangladesh vs India match, a ৳1,000 bet that wins returns ৳2,500 (including your original stake). Your profit is ৳1,500. The higher the odds, the less likely the bookmaker considers a win.

Yes. Various markets are available for the Bangladesh Premier League (BPL), T20 World Cup, ICC tournaments, IPL, and major international series. You can bet on match results, the toss, top run scorer, over markets, and more. Visit the cricket section to see the list of active matches.

In an accumulator or "acca" bet, selections from multiple matches are combined into one. The odds of each selection are multiplied together to produce the final odds, so the potential winnings are much higher. However, if any single selection is wrong, the entire bet is lost. The risk is higher, but so is the reward if you get them all right.

bk68's support team is active 7 days a week, 24 hours a day — including Eid, Puja, and any other public holiday. Whether it is 3 AM or 6 AM, an agent will respond as soon as you open the live chat.

There are two channels — after logging in to the site, a live chat window opens directly and this is the fastest route. Alternatively, you can write to [email protected] for more detailed matters. Both channels support Bengali and English.

bk68's support team provides full service in Bengali. Support is run with Bangladeshi players in mind, so you will get comfortable answers whether you write or speak in Bengali. Help in English is also available.

Before reaching out, have the following ready: your registered username or account ID, the date and time of the issue (BST), the transaction ID for any payment-related matter, and the name of the payment method used. Having these details allows the support team to identify and resolve the problem faster.

When you email [email protected], the team tries to respond as quickly as possible. For urgent matters — such as login or transaction issues — using live chat is more effective, as you get an immediate solution right there.

Three mobile payment methods are currently supported — bKash, Nagad, and Rocket. Rocket is Dutch-Bangla Bank's mobile wallet. You can deposit easily using any of these three methods — the entire process is completed on mobile within a few minutes.

bk68 does not charge any deposit fee of its own. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own send money or payment charges, which depend entirely on their own policies. Check your wallet's charges before depositing.

The minimum deposit at bk68 is just ৳200 — this is the same for all methods: bKash, Nagad, and Rocket. Players with a small budget can get started easily. Note that if you deposit ৳200 or more for the first time, you may be eligible for a 100% welcome bonus (up to ৳20,000).

Deposits are normally reflected within a few minutes. If the balance still does not show, collect the transaction ID or screenshot from your wallet and note the date and time of the deposit. Then contact us via live chat or at [email protected] with that information and the team will verify and resolve it quickly.

The minimum withdrawal is ৳800. After submitting a withdrawal request, the money normally arrives in your bKash, Nagad, or Rocket account within 1 hour. It may take slightly longer during peak hours, but bk68 always works to ensure fast processing.